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Terms of Service

Effective date: 26 October 2026

These terms govern your use of the P&K SOLUTIONS DMCC website. By using the website, you accept them; if you do not agree, please do not use it.

1. About these terms

The website is operated by P&K SOLUTIONS DMCC ("P&K", "we", "us"), DMCC Business Centre, Level No 1, Jewellery & Gemplex 11, Dubai, UAE, DMCC Licence No. DMCC-551032.

The website is intended for hospitals, clinics, healthcare professionals and other businesses. If you use it on behalf of an organisation, you confirm you are authorised to do so.

2. Information on the website

The website gives general information about P&K and the medical equipment and services we supply. It is not an offer to sell.

  • No medical advice: nothing on the website is clinical or medical advice. Equipment choices for patient care must be made by qualified professionals.
  • Specifications and availability: product descriptions, photos and specifications come from manufacturers and may change without notice. Final specifications are confirmed in a written quotation.
  • Regulatory approvals: availability of a product depends on registration and approval in your country. We will confirm this for your project.
  • Project references: projects shown on the website describe our past and ongoing work. Results for your project depend on its own scope and conditions.

3. Quote requests and quotations

Submitting the "Request a Quote" form does not create a contract or oblige either party.

  • We cannot guarantee a response time.
  • Any quotation we send is valid only for the period and conditions stated in it.
  • A supply contract exists only when both parties sign a written agreement or purchase order. That agreement's terms (price, delivery, installation, training, warranty, payment) take priority over these website terms.
  • You must give accurate information in your request. Quotations based on incomplete information may change.

4. Intellectual property

The website's text, design, layout, graphics, P&K logo and photographs belong to P&K or are used with permission.

  • You may view and print pages for your own business evaluation.
  • You may not copy, republish, modify or sell website content, and you may not remove the watermarks from our photos, without our written permission.
  • Manufacturer names, logos and product names (for example BMT, Linet, Elekta, Codaco, MEDIN, Ecoray, Stilmas) are trademarks of their owners. Their display shows our business relationship and grants you no rights to use them.

5. Acceptable use

You agree not to:

  • use the website for any unlawful purpose or in breach of UAE law, including Federal Decree-Law No. 34 of 2021 on Combatting Rumours and Cybercrimes;
  • send false, misleading or harmful information through our forms, or impersonate another person or organisation;
  • send patient data or other sensitive personal data through the website;
  • try to gain unauthorised access to the website or its systems, or disrupt them;
  • scrape, copy or harvest content or contact details by automated means.

We may block access for anyone who breaks these rules.

6. Links to other websites

Links to manufacturers, partners or other websites are for your convenience. We do not control those websites and are not responsible for their content, availability or privacy practices.

7. Disclaimers and limitation of liability

The website is provided "as is" and "as available". We work to keep it accurate and online, but do not guarantee it is complete, current, error-free or uninterrupted.

To the extent UAE law allows, P&K is not liable for any indirect or consequential loss, or for loss of profit, business or data, arising from your use of the website or reliance on its content.

Nothing in these terms limits liability that cannot be limited under UAE law. Liability for equipment and services we supply is governed only by the signed supply contract.

8. Privacy, changes and governing law

  • Privacy: how we handle personal data is explained in our Privacy Policy.
  • Changes: we may update these terms. The new version applies from its effective date shown on this page.
  • Severability: if any part of these terms is found unenforceable, the rest remains in force.
  • Governing law: these terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. The courts of Dubai have exclusive jurisdiction over any dispute about the website.
  • Language: these terms are published in English and Arabic. If the versions differ, the English version prevails.
  • Contact: P&K SOLUTIONS DMCC, DMCC Business Centre, Level No 1, Jewellery & Gemplex 11, Dubai, UAE · PaKS.info@protonmail.com · +971 (0) 50 227 6883